FAQ
Find answers to common questions about our services.
Delivery time for Cilacap area is typically 1-2 business days. For other areas, it depends on distance and the service type selected.
Yes, we accept heavy cargo shipments up to 500 kg. For heavier items, please contact us for adjustments.
You can track your shipment status through the JNT app or by contacting our customer service at 0812-3456-7890.
Additional fees apply for shipping outside the city depending on distance. We will provide a cost estimate before the shipment process.
For returns, please contact our customer service within 24 hours of receiving the item. We will process it according to company policy.
Yes, we offer emergency shipping services with a maximum delivery time of 24 hours for Cilacap and surrounding areas.
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